Privacy notice

Fur Fix is a trading name of YairTech Ltd, the controller of your personal data. Contact: hello@yairtech.co.uk.

What we collect

• When you order: your name, delivery address, email and phone number if you give one. Payment is taken by Stripe; we never see or store your card number.
• When you visit: our server records the page visited, the time, and basic browser details. We use this to count visits. We do not use advertising cookies or trackers on this site.
• When you email us: your email address and what you write.

Why we use it

To take payment, deliver your order, handle returns and questions (contract), to keep records we must keep for tax (legal obligation), and to count visits and keep the site running (legitimate interest).

Who sees it

Stripe (payment), our supplier and the courier (delivery, with your name and address), Google Cloud (hosting). We do not sell your data.

How long we keep it

Order records for 6 years for tax purposes. Emails for up to 2 years. Visit logs for 30 days.

Your rights

You can ask to see, correct or delete your data, or object to how we use it, by emailing us. You can also complain to the Information Commissioner's Office at ico.org.uk.